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Replies for tickets on suppota
Reply to: tickets(401967)
Hello, I changed the footer design and now the footer is totally broken again. I think this is a bug. For future proof – If there is no other way to manage the footer design to look normal (just with custom code everytime there is changes), can I have an option just not to show the footer at all on these pages? For example here: https://www.artimigarsai.lt/testas8/gongai-bugnai-violoncele-kelione-garsuose/ , the footer layout is broken, it should look like here: https://www.artimigarsai.lt/testas9/ . Maybe there is a code not to show the footer on separate event page? Or best, to make the footer look normal automatically like in all of the site. Please help.
Reply to: tickets(384858)
Yes we were able to replicate this issue, it only happen when the seat map is set to show as lightbox. We are going to fix this with a new update to tickets addon. In the mean time switch off the lightbox seat map to get it working.
Reply to: tickets(402906)
Thank you very much! Great help, something so simple! 😀
Reply to: tickets(384858)
okay, thank you. the seatmap is not the problem, all look fine. Its a problem with seatmap and variations and options. you have seen this on our website. Booking problem with variation and options: https://www.goeticket.de/Veranstaltung/tsc-gaenselliesel-pokal-ballnacht-11-04-2026-bovenden/
- External seating plan (button).
- Booking seat selection (see image)
- Changing from regular price to reduced price – price is displayed correctly.
- Add to cart – ticket is added to cart, price €22, but then changes back to regular price €27.50.
Reply to: tickets(403432)
Hello,
Please go to EventON > Time Settings > enable Hide past events for default calendar(s).
Reply to: tickets(403041)
Reply to: tickets(402997)
Since you are using the latest version of Tickets, the patch is already included. Please try clearing your browser cache and check.
Reply to: tickets(403429)
Hello,
Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.



