Archives: Replies

Are you logged-in on both? Could you try manually clearing your browser cache on your mobile?

Could you try clearing your browser cache manually:

Hello,

It’s not possible to edit orders from the back-end at the moment. Please cancel the order and then make a new purchase.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Kindly update to the latest version of ICS Importer addon v 2.0.5 — should resolvethis.

https://x.com/myeventon/status/1897375356488917110

Hello Matt, we released the maps version 1.5.3 yesterday, please back up current version you have and give it a try for the new version and see if that still cause double refresh?

It is still causing the same issue for me on my browsers. 

It is possible to send us access to your cloned version on the other server, whre this issue is still happening?

Nguyen. I have gone ahead and refunded you for this order.

Here is the screenshot of the transaction. It has been refunded from our end. It may be held up by your bank possibly?

Sorry about that. Claude, would you mind sending us the text version of the correct address you would like. And Order ID for this invoice?