Replies for tickets on suppota
Hmm we have set up a test with your seat map, and we are not able to replicate this issue.
https://dev2.myeventon.com/events/test-76/
However I do see the issue on your website. Let me check with Artem to see how we was able to replicate this on our end.
Great news my friend I was able to get it working with such a simple fix. I missed so easily. This was the trick
Your fast filters are working fine now and also the event tile layout is fixed as well. I have reverted back to everything. Make sure to delete the ftp account. Thank you soo much!!!
We would greatly appreciate if you could leave us a review on filters addon or eventon from
Once again thank you soo much for using EventON and trusting on us to share FTP to debug this issue.
Got in! Let me see what we can do to get this filter working for you!
Here are the screenshots.
Hello,
Sorry for the delay in replying.
The error message is gone. While researching the issue, I read that error may happen when there is not much website traffic. This website is still in development, so it’s possible this is what caused it.
I will reach out if the message returns.
Thank you.
Hi, yes it’s now: NMCbh*2015
Here the screenshot of the archiv page:
We just need to figure out what’s causing it, so we can then fix it on our side, if possible.
Try adding this to the shortcode to change tile’s height:
tile_height=”200”
