Reply to: tickets(408011)

I have just updated EventON to Version 5.0.10…

Could you tell us more about how you’ve managed to update to 5.0.10?

In order to get the latest version you need to go to

https://www.myeventon.com/full/

And then click ”Verify Codecanyon Purchase” to be able to get new updates from our own website and not CodeCanyon.

Reply to: tickets(408011)

Hi,

That is strange. I just logged into my CodeCanyon account to download the plugin manually, but the only version available for download in my dashboard is Version 5.0.6. The latest 5.0.10 version is not appearing there for me to download as a fresh ZIP file.

Since I am unable to get the fresh 5.0.10 package from CodeCanyon and the automatic WordPress dashboard update is causing the location popup to crash (as shown in the video link), could you please attach the fresh 5.0.10 ZIP file directly to this ticket? Or, if you prefer, provide the previous stable version ZIP.

This way I can manually upload it via FTP and completely rule out any update corruption.

Best regards,

Reply to: tickets(406132)

Sorry for the delay in getting back. Please update what is the field are you still not able to find to translate?

Also please try the latest version of eventON 5.0.10 and tickets new version 2.5.6 — these should allow you to open ticket details on front-end.

Reply to: tickets(407522)

Sorry we never got back to you in time. It seems the order ID #227715 has ran through successfully. If you would like we can refund this order and you can re-order using the correct card? — let us know please.