Archives: Replies

Replies for tickets on suppota

Reply to: tickets(380082)

Take as an example the event called ON111 – it should appear in the Party Category in all the dates scheduled. But it’s not happening.

Reply to: tickets(378710)

I had updated .11 couple of weeks ago and just now updated the version to 0.12. My order information is Order #191720 was placed on July 6, 2024 and is currently Completed.

https://laurastamm.com/events/west-nyack-ny-14/ is still showing attempted. I will keep an eye. Next reminder for the next event is scheduled for March 2nd.

Reply to: tickets(379973)

Hello,

Event Types cannot be shown on EventCard with current functionality. However, please try following to add the feature:

https://docs.myeventon.com/documentations/show-additional-custom-data-eventcard/

Please also create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Reply to: tickets(380041)

Ashan,

The same on dev2:

https://dev2.myeventon.com/events/rsvp-66/

Try changing RSVP party size with this email:

Reply to: tickets(380041)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(379974)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(378583)

Ok I see whats going on. is there is a huge mistake here. We have released this free level skip cart feature before it was completely integrated into the solution. Please allow us some time to get this implemented. If we were able tog et this done today we will release the update. Otherwise it will be next week. Much appreciate your patience!!

As for the dissapearing levels. That is very strange. The level data is saved in wordpress options ‘evcal_options_evoau_1’ > ‘evoaup_levels’

May be the options was deleted? we will recheck the code related to this to make sure nothing strange in it. And we are not able to replicate this.