Reply to: tickets(379308)

Its not working on the mobile phone. The cart shows empty after selecting the tickets.

on this link

https://courtyardkoota.com/events/courtyard-koota-jazz-festival/

Reply to: tickets(379475)

Hi there,

I feel I have completely messed up the installation by deleting the event page that was automatically created on install.

I tried remaking it but I’m pretty sure I’ve messed it up.

Is there a simple way to re-create the event page/reset the plugin and start again? Reinstalling didnt make a difference.

As mentioned, the https://bluediamondtransfers.com.au/event-calendar/ link works fine, exactly how I want it.

Its only the single event links and organizer links that give me the pages with the wrong header and no footer.

If need be, we can communicate via WhatsApp if thats helpful?

Reply to: tickets(379475)

for david: this article will show you how to edit his theme to add headers to custom post types (if he is using the theme header builder) found the theme from using whats my theme

https://www.kadencewp.com/help-center/docs/kadence-theme/how-to-add-a-custom-post-type/

Reply to: tickets(379475)

Some themes can do it- it would be handy to have a look at your set up- there could be something you missed depending on the theme

to clrify- you havealready created a custom single events page? but its not showing the header or footer

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(379430)

I have set the colors to categories but it seems not to make a difference. I do note the documentation suggests going to Event Type 1 but there is no Event Type 1, only an Event Type. Not sure what I am doing wrong.

Reply to: tickets(379439)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Reply to: tickets(379373)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(379401)

Unfortunately, we don’t have any control over CodeCanyon’s pricing. Please contact their support for clarification.