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Replies for tickets on suppota

Reply to: tickets(379298)

I enabled WP_DEBUG. Please upgrade PHP again, so the error can be recorded in the debug.log file.

Reply to: tickets(379345)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Could you check EventON > Time Settings > Timezone is the same as in wp-admin > Settings?

Reply to: tickets(376603)

Hello,

There is a new version of Reminders add-on is available. Could you update and check again?

Reply to: tickets(379298)

I habe put the PHP version back to 7.4. Now I have access to the backend again. It seems that the Eventon backend is working better now. I will check later and keep you informed. Please keep the ticket open.

Reply to: tickets(376603)

Hi, if i edit the “Email Message Content” from settings EventOn -> Tickets -> Reminders, the message “Event Reminder” should be replace with the content no?

Please tell me something, i need to translate it for a customer.

Thank you.

Reply to: tickets(379345)

Attached an image with this issue.

At calender you see the event is from 15:00 to 16:45 (3pm to 4:35 pm) and at event card it shows 13:00 to 14:45 (1pm to 2:45pm)

Reply to: tickets(379298)

Hello, I have updated now to PHP 8.2. I can no longer work with the page golden-age-europe.org/wp-admin. It says there is a critical error on your website.

Regards

Georg