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Replies for tickets on suppota

Reply to: tickets(399081)

Hi Artem. Hope you’re well! Thanks for that – I have managed to get the Sold Out tag added to the EventTop, but the number of available tickets left is still only seen when they go to book. Can this go on the EventTop too? Thank you!

Reply to: tickets(397071)

I have to add a person by using an email account not a log in. The only other log in is the one ive provided. 

Reply to: tickets(338976)

Hi there – I am seeing this is still an issue. Just updated to the latest version. Any ideas? 

https://www.rapidcitydiocese.org/event-directory/

Nov 11 is showing as Nov 11&12

Reply to: tickets(398252)

Right now there are old events on the website that I wanted to keep as templates. They are private. Here is an example of that. https://www.held2gether.com/events/standupshow/

At first this was only for private events this was happening to. The spam happens one event at a time – where I get in influx of failed transactions. Lately though it has been live events this has been happening to that are public events not private.

yes for the screenshot you provided paypal has not been charged. The issues is this happening 100 times an hour – so I’m getting 100 email that say payment failed from the event app.The email do not come from paypal but your plugin. I get about 500-700 a day.