Replies for tickets on suppota
Ashan,
Please take a look at
I deactivated the submission form field “Special Event Edit Fields (exclude, feature and event status)” because it was only a duplicate of the form field “event status”.
The same on dev2:
https://dev2.myeventon.com/test-850/
Not sure if correct.
here is the patch fix to resolve this issue. We will be sure to include this in the next version update to actionUser addon.
code: evo_FontAwesome
Hello,
Is there not an easier way to select “online” directly in the “Event Submission Form” instead of hiding it in the “Event Manager”?
Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
I deactivated the submission form field “Special Event Edit Fields (exclude, feature and event status)” because it was only a duplicate of the form field “event status”.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Here is the CSV file but this is just sample .csv we editted to test the ticket working.
https://tinyurl.com/26n3w9j2
Sorry John we have not been able to check. However just checking in and your website does not have necessary permission for us to do anything. Please fix it and we can see if there is something we can do. Also please make sure plugin editor is enabled.
GUIDE: https://docs.myeventon.com/documentations/how-to-enable-plugin-editor-for-wordpress/
Hello Matt, Sorry I do not have a better solution for you. When I load your website on the first try everything loads fine for me.
So not really sure what we can do because it works fine on our end.
When you cleared out the cache did the map load on first try ?
Hello,
This is the issue:
Could you try removing it or change the number to 15 or similar?
Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Hello,
Please cancel your subscription:
https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/
I am also going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Hello Adam, sorry for taking while to get back. So we just tested this on our end with latest software and the auto complete ticket orders work just fine and it create qr codes and send confirmation emails for the tickets.
