Archives: Replies

Hello,

It is not possible edit a ticket, so not possible to assign tickets to events the way you like it, I am afraid:

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Hello,

Include Anything is for adding, for example, posts to your calendars, so then when people click on it, they will get redirected to Single Post page. There is no point to add Location, Organizer and so on to Posts since there are already events that you should use for the purpose.

Please check and let me know.

Hello,

Could you try going to your Account and then deactivate your licenses, so you can then activate them again:

https://docs.myeventon.com/documentations/how-to-deactivate-eventon-addon-licenses/

Most of the updates will not download via WordPress.

Could you elaborate more? Are you trying to update the main plugin and/or add-ons? What errors are you seeing on the installation page?

Hello,

This is correct since all events are Physical by default.

Ashan,

The same on dev2:

https://dev2.myeventon.com/wp-admin/post.php?post=56755&action=edit

https://dev2.myeventon.com/test-843/

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

We don’t have any access to license codes purchased from CodeCanyon. You need to contact them, so they can restore the access to the account.

Is it possible to contact any of customers with Non-Ticket Order and ask their buying process? Do they purchase from Single Product or Single Event page?

Can you re-create the same issue? Are there any Non-Ticket Orders that were purchased not by using Paypal but by a different payment system?