Reply to: tickets(403234)

Hello,

Please use ”Select Event List Type: Date Range”:

You can use ”-12 months” to show past events from previous 12 months:

Try and let me know.

Reply to: tickets(403235)

Hello,

Please follow this guide:

https://docs.myeventon.com/documentations/how-to-cancel-addon-subscription-before-auto-renew/

Reply to: tickets(403123)

update. We are not sure what’s happened but in fact it seems it is not an issue with SMTP but that some settings are not considered anymore. The last email sent out for notification was on next Thursday. But we occasionally receive notification when a user changes its RSVP.

Please let us know something because this is a very difficult one for us. Thank you.

Reply to: tickets(403064)

Looks like the issue was the ”new” cart in this article, I think this can be closed out

https://docs.myeventon.com/documentations/how-to-switch-from-woocommerce-blocks-to-shortcode-based-cart-checkout-pages/

Reply to: tickets(402809)

This is not a development issue, we want a refund. Please refund us. We tested it and it did not work for us. It’s simple, please refund. 

Reply to: tickets(403168)

Hi,

Thank you for your reply. 

Futura is already added here: EventON > Appearance > Primary/Secondary Calendar Font family


Can you please elaborate on what you mean by ’make sure to load the font file as well’. How do i do this? Do you have some instructions I could follow? Even if I need to use a plugin, I’d appreciate if there are some instructions I could follow. 


Thank you,


Timi