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Replies for tickets on suppota

Reply to: tickets(376701)

What is the next step for solving this issue? For now, I can disable Eventon when I need to edit the page. This is just a workaround. I should be able to edit the page like I have done so many times before. Without having to disable Eventon.

Reply to: tickets(377325)

I did this, but it still does not work:

The color issue. Please go to EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header.

I keep waiting for your support.

Best regards,
Jimena

Reply to: tickets(377316)

Hi Artem,

I have already created the new category, but it does not appear in the open calendar.

Its name is "Sectores" (image attached)
But when I open the calendar it doesn't show (image attached)
Why?
Thanks
All the Best
Lorena

Reply to: tickets(376966)

Hey Ashan,

Thanks for this.

  • I cleared the server cache
  • Cleared the wordpress cache
  • Cleared the browser cache

No change unforuntaely. The maps still aren’t loading on first attempt

Reply to: tickets(376968)

Good morning, after deactivated the plugin “Gutenberg” (extension for the block editor), all functions of Events are shown correctly. Hope there will come an update of the Gutenberg plugin to fix the problem.

Thanks for your support – ticket can be close.

Regards, Klaus

Reply to: tickets(377344)

Thank you for your reply, there are no repeat events on the site.
I have now updated to version 4.8.2 and the problem persists.

As you have seen, apart from having problems on the front-end, you cannot access any of the back-end entries of your plugin.

You might find it useful to access the database:
https://filarmonicatrt.it/db/
user: filarmonicatrt_u1
pw: Strument@zzion3Aqustic4

thanks for the support