Archives: Replies

We have gone ahead of the refund.

Let us know what was confusing about it? perhaps there is some clarification we need to add in our page for future customers 🙂 

Kind regards,

Ashan

Sorry about the delay, it should be available for all 5 website now 🙂 

Hello there Fadi, thank you very much for your kind message and also letting us know what did not work for you.

We have processed your refund and sinscription cancelled. We hope you will consider EventON for future project should those match the capabilities of EventON .

Kind Regards,

Ashan

Hi Artem,

I bought this as several customers want to use this option. They are paying for this as I do.

Will you prolong my license according to the solution delay?

FTP Username: ftpuser_publicHTML@cmcm.qc.ca

FTP password: G$@Ek(MX
FTP server: ftp.cmcm.qc.ca
FTP & explicit FTPS port:  21

ADMIN

https://cmcm.qc.ca/wp-admin/

user: info@myeventon.com

pwd: HiBDsS(CUES)EQe@f*FstWM3

 

Sorry for the delay. Not sure how to fix the issue.

 I use a customized shortcode and manage it via functions.php.

How do you do this? Could you elaborate?

There is only one way of customizing Single Event page and it’s

https://docs.myeventon.com/documentations/customize-single-events-page/

 It works for start but since 3 weeks the template is noch using.

The issue started happening from the update? Could you downgrade to see if it fixes the issue?

Hi there,

I believe I have disabled the minifying function. Thank you for looking into this issue.

In the Event Editor only the text is shown and can be edit. All other items are not shown and can‘t edit like start time, Trainer, location etc.