Reply to: tickets(376605)

yes i use last version of  ActionUser (with some code customization)

https://civilweek-vivere.it/wp-admin/

user: helpdesk (emanuela@viaggetti.it)
pass: Artem1!help2

Reply to: tickets(377062)

While waiting to find a solution, I created a VIP pass (free) to allow them to submit their events as soon as possible.

I want to congratulate you on this new feature, it’s really useful. Well done.

I hope to quickly find where the problem comes from with purchases

Reply to: tickets(377062)

Thank you for your quick response. I updated the plugin and Submission Levels.

I had two orders from two different clients who each paid for an event submission. But they are not credited and customers cannot access the form.

Reply to: tickets(376721)

Is it possible to rename the /event-directory as /events  without causing any issues with Eventon?

Reply to: tickets(376957)

Speakers modal windows look different from our test site:

Please wait while we are solving your issues with the latest version, then you’ll be able to update and fix the company issue.

Reply to: tickets(376010)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.