Archives: Replies

Hi Artem,

please have a new look. It doesn’t work for me.

Clear caches, other computer, more browsers, all the same.

Continue from here: https://helpdesk.ashanjay.com/update

Thank you, I will do that!

Ok thanks Artem, look forward to hearing from Ashan.

Hi Artem,

it seems this may be due to Elementor. I am checking with them.

Order ID is 202015

I have cancelled the subscription

Ashan,

The same on dev2

Reply to: 375368

Check

https://dev2.myeventon.com/events/seats-19/

Check the seat above and the one after it.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Also, if possible, can we take a look at wp-admin?