Replies for tickets on suppota
Hello,
What’s your current version of EventON?
Could you let us know more about how can we recreate the issue? Which page should we take a look at?
I am also going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Hello,
Event Lists shortcode add_eventon_list doesn’t allow to switch between months. In order to show Year, please add show_year=”yes” to the shortcode.
I added more custom style, so it should be aligned now. Please check and let me know.
All Things Done!
Thanks!
Hi Artem, thank you for the quick answer. I just realized it is working only in incognito/private mode.
I have cleaned cache on Safari and Chrome. If I am in incognito the popup works, if I am not it doesn’t…
Any idea?
Thanks
Hello,
Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.
I believe that one of your third-party plugins or the theme apply their own styling to EventON’s backend.
Hello,
Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
Hello,
What’s your current version of EventON? Please make sure to update to 4.8.1.
About the issue. Could you go to EventON > EventCard > try a different Feature image display style?
Hello,
Seems to be working on my side:
Could you check and let me know?
the left bar should be different colors but just gray.