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Replies for tickets on suppota
Reply to: tickets(374539)
URGENT!
Please note that since December the Reminder plugin does not work at all! Even when I disable all the three reminders in the preference pane all attendees keep getting empty emails!!! This is really a very serious problem because our most appreciated clients block our email addres as they think it is spam.
Today I had to disable the plugin and hope this will stop sending these emails.
PLEASE take consider this as a serious problem with a number one priority!
Jeroen Vink
Reply to: tickets(371990)
Hi,
here is FTP access:
Host/IP: (SFTP)
172.105.67.26
Username:
asnywebb
PW:
sdjkfhkj&&543″”kkLLL8Gvv?#
Reply to: tickets(375692)

Here is the example from your site that I want to add to the events page above the day by day calendar and on the home page above the featured events on the homepage.
Reply to: tickets(375137)
Hi There,
Plugin update to 4.8.1 version has eliminated the issue. Thanks. Setting are visible now.
Reply to: tickets(375588)
How they look on my end:
https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2025/01/16163525/Screenshot_20250117-003423_Chrome.jpg
Could you let us know more about how they should look like?
Reply to: tickets(375471)
Please add this CSS code to EventON > Styles (make sure to go to EventON > Scripts & Styling > enable Write dynamic styles to header):
.evo_custom_content.evo_data_val.evodfx.evofx_dr_r {text-align:center !important}
Reply to: tickets(374489)
Thank you for your messages, I am going to assign this ticket to Ashan. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Reply to: tickets(375601)
Please send us wp-admin access to your site as a private message for us to further assist your situation.
Shows on our test site correctly:
https://dev2.myeventon.com/events/single-event-test/
Reply to: tickets(375639)
Hello,
Unfortunately, your third-party and Tickets add-on aren’t compatible with each other.
Could you try adding the partial functionality to Checkout page?