Archives: Replies

Hello,

You will lose your data only if you update EventON itself with enabled “Delete eventon settings & data when EventON is uninstalled”:

More info:

https://docs.myeventon.com/documentations/update-eventon/

What’s your current version of EventON?

Could you please try updating it manually by following

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

When EventON > RSVP > Disable creating new account for new RSVP user is disabled, RSVP add-on creates a new account + temporary password for each user who RSVPs.

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Hello,

Your fonts are white. Please go to EventON > Appearance > EventTop Styles > make sure that colors are black.

Hello,

Which order are you referring to? Could you send us the order id?

Can we somehow take a look at the performance issue? Please send us wp-admin access to your site as a private message for us to further assist your situation.

Hi Ashan,

I upgraded to version 4.8 and unfortunately, the schema issue is not resolved.

I cleared my browser cache and created a brand new virtual event with version 4.8.

I still receive invalid schema errors: Invalid object type for field “location”

 

here is my test event:

https://www.urbansake.com/all-sake-events/test-online-event/

 

here is the URL to test Rich text for Google:

https://search.google.com/test/rich-results

 

Please advise! thank you

Timothy

 

 

Thank you we are aware of this and will be releasing an update ASAP

Hi,

Thank you both for the quick response!

When I tried to upgrade to the latest version, I got the following error:

“. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

Can you please assist with this?
Thank you