Archives: Replies

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

As I said in your other ticket, I believe that the issue is coming from the number of repeats.

For example, in this event there are 99 repeats until 2026:

https://barajooga.fi/wp-admin/post.php?post=1559&action=edit

So when you try to save it, the server has issues during the saving process.

Could you please do this with similar events:

Try changing “Event Repeat Type” to “Daily”, disable “Repeating Event – Enable repeating instances for this event“, save the event and refresh the page. Now enable “Repeating Event – Enable repeating instances for this event” and set the correct Repeat Type. Save the event and refresh the page.

Take a look at

https://barajooga.fi/wp-admin/post.php?post=1559&action=edit

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

Hello,

We unable to help with any PHP customizations, I am afraid, since it’s against CodeCanyon’s Support Policy.

This is ridiculous. https://www.loom.com/share/68a8dbabe63d4ba7898ee8ed97fae6a4?sid=118d2885-1c60-4f68-9043-a177ca1981c1

Hello,

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Also send us wp-admin access to your site as a private message for us to further assist your situation.

And another fun fun fun: https://www.loom.com/share/401782502f1d4b718cfb151df59b1b33?sid=78c4447c-65ca-4212-b65a-e5769a202732. Event can just freaking disappear.

And no dont put it on cache, memory or any other site/server related issue since none of those aren’t true.

Hello,

It can not be customized, I am afraid, but it is now a link instead of a link to admin-ajax.php file.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!