Archives: Replies

I reset my password again today and after changing it, tried to login for the first time.  I’m locked out for 16 hours. I do not want to have to do this again. Please fix the issue.

I entered the code but the metafield continues to immediately close when I enter information

Same problem. I reset my password, tried to login and was locked out for 12 hours after one attempt with the new password.

This is killing me.

With the provided login info I cannot access wp-admin. Could you check and allow us more access?

Thank you for reporting this. Please try applying this code fix for eventON that will fix this.

Code:

https://dev2.myeventon.com/codeshare/EtrQ83wnW4EQ

Location: EventON/assets/js/eventon_functions.js line 860

Hello,

Thank you for your messages!

I am going to escalate this ticket to our account manager to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Still the same. Maybe you need my IP?

87.217.108.127

Hello,

Could you try manually clearing your browser cache and try again?

We’ve added some fixes the the login functionality.

Thanks, 

I’ve added the code but it didn’t seem to correct the problem.