Reply to: tickets(374767)

Hello,

I fixed the Event Card issue by “EventON > EventCard > open Designer and save > now save EventON Settings”.

As for EventTop style, please go to and change “Select eventTop style”:

https://crocastor.com/wp-admin/admin.php?page=eventon#evcal_004a

Reply to: tickets(343148)

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.evors_section.evors_subtext { display: none !important; }

Reply to: tickets(374775)

Hello,

https://prnt.sc/jTOLEyMguUph

Could you send us a link to this page?

Also could you try restricting the key according to “Restrict your API key“:

https://elfsight.com/blog/how-to-get-google-maps-api-key-guide/

And how can I remove this?

Please go to EventON > EventCard > enable Hide location other events button.

Reply to: tickets(374775)

I figured out how to turn off Other Events button on the map, just need google maps to work please.

Reply to: tickets(374535)

it does exist, it was already present.

anything else we can try or will Ashan take over to assist with the issue and how long?

Reply to: tickets(374792)

Hello,

Could you try updating Bookings add-on? 

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

If the same issue continues, please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Reply to: tickets(373446)

Seems to work on the calendar just like other events i’ve made manually except the one i sent the video of.

Reply to: tickets(374602)

Thank you for your answer,

I have no IP blocking on my site, I’ll be waiting for a solution.

Regards

Reply to: tickets(374602)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.