Archives: Replies

And you copied the API key to EventON > Location > Google maps API Key (Required), right?

Can I check wp-admin? I still get ”Forbidden” page.

Hello,

Could you try applying this patch to the code?

$(document).on(’click’, ’.evo_lightbox’, function(e) {

    if (!$(e.target).closest(’.evolb_box’).length) {

        $(this).evo_lightbox_close({ delay: 300 });

    } 

});
Location: EventON/assets/js/eventon_functions.js line 860

Hello,

I cannot access wp-admin because of

The request is blocked.

Did you update EventON and all add-ons as well?

Hi Artem,

I have done that and the map is still not working correctly 

Thank you for your help and instruction. I add my gmail adress and unfortunaty I don´t receive the info mail. What to do now?

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at EventON WordPress Page OR EventON > My Account > Downloads. Your review helps us a lot in continuing EventON improvements!

Ashan,

On dev2:

https://dev2.myeventon.com/test-223/

Thank you for letting us know! Our devs will check this ASAP.

Hello,

Could you try updating EventON to 5.0.9?

To update eventon to latest version: (If auto update works, please try that from with your website plugins page)

1. If you purchased eventON from codecanyon > Go to EventON Full page and verify your purchase to get a free copy of eventON latest version and move your purchase over to myeventon.com.
2. If you already purchased eventON from myeventon.com go to My Account > Downloads and get the latest version copy.

Once you have the latest version zip file. Then you can go to your website > make sure ”Delete eventon settings & data when EventON is uninstalled” is De-slected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Follow us on X to get real-time announcements on updates!

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.