Archives: Replies

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Hello,

In order to enable Jumper please add jumper=”yes” to the shortcode:

[add_eventon jumper=”yes”]

And if you want to expand it by default please also add  exp_jumper=”yes”.

Please check and let me know.

Ashan,

Start of the ticket:

https://helpdesk.ashanjay.com/ticket/hello-event-repeat-type-custom-error-message/

Ashan,

Their other ticket with the full error:

https://helpdesk.ashanjay.com/ticket/fatal-error-uncaught-error-call-to-a-member-function-format/

Hello,

Ah, it seems that in your other ticket you are referring to Repeat: Custom.

Do you see this error in debug.log file or on the page itself?

Could you also let us know about your version of EventON?

Hello,

What’s your current version of EventON?

Could you let us know more about how can we recreate the issue? Which page should we take a look at?

I am also going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Event Lists shortcode add_eventon_list doesn’t allow to switch between months. In order to show Year, please add show_year=”yes” to the shortcode.

I added more custom style, so it should be aligned now. Please check and let me know.

All Things Done!

Thanks!

Hi Artem, thank you for the quick answer. I just realized it is working only in incognito/private mode.

I have cleaned cache on Safari and Chrome. If I am in incognito the popup works, if I am not it doesn’t…

Any idea?

Thanks