Reply to: tickets(402717)

Hello Artem,

thank you for your fast reply. Yes, I tried this option that you suggest with different email adresses. Unluckily nothing was working. 

Best wishes 
Johanna

Reply to: tickets(402652)

After you purchase add-ons from 

https://www.myeventon.com/addons/

You then can login to where add-ons are:

https://www.myeventon.com/my-account/

You did purchase add-ons from our website, correct?

Reply to: tickets(402492)

Can I go to your website and then try disabling all plugins and switch the theme to the default one? It will take a minute or so to test this.

Reply to: tickets(402415)

Could you update EventON to 5.0.6?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure ”Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

Reply to: tickets(402484)

Ashan,

They had this issue like in other ticket:

So I gave them this CSS code:

.eventon_events_list .eventon_list_event .evcal_list_a{flex-wrap:wrap !important;}

Reply to: tickets(402484)

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!