Reply to: tickets(402693)

Hello,

Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.

I’ll try to activate it on your website.

While we are working on the issue, please use the add-on unactivated.

Reply to: tickets(402651)

Hi Artem, 

Thanks for taking a look, i’ve updated the plugin. I also cannot upen Tickets:Configure. 

Kind regards, 

Frank 

Reply to: tickets(387424)

eventon is up to date and all add-ons are activated

this issue occurs when completing the registration form on flamboree.org.uk

please help as a matter of urgency

in the meantime I will try deactivating and reactivating ActionUser

Reply to: tickets(402610)

Nevermind I just understood what you were asking for 🙂 

We will add those options to hide change RSVP when rsvp is closed and when limit reached. 

Reply to: tickets(402610)

The options you showed are the available options for when to hide the Change RSVP option. 

You mentioned, you close the RSVP 2 days before. WOuld you like for us to add extra options for 2 days before event start in the settings? So you can set that and forget about it 🙂

Reply to: tickets(402650)

Hello David! Thank you very much for catching this my friend! It was one of those suckers that escaped our refactoring the code for HPOS. We will make sure to include this code change in the next version. Please use the modified code you shared here in your website for now. 

Thank you again and may you have a blissful day my friend!

Reply to: tickets(401132)

Hello Giovanni, i am trying to access your wp-admin to see what is going on, but it is asking for wordfence 2FA code. any chance you can disable it for a moment so we can take a look and see what is gong on? 

Also can you try adding fullCal only into a new page and see if that work?

Do you remember what was updated, that made everything stop working?

Reply to: tickets(402702)

If helpful, these are the problems I am currently unable to fix;

Thanks. 

March 1 Sourdough-

  • This class is sold out and I have clicked ‘sold out’ and ensured there are no tickets available but it still shows ‘1 ticket available’.

 

March 7 Filo –

  • I have changed tickets available from 8 to 3 and saved (several times) but it still displays 8 tickets available

 

April 18 Sourdough-

  • I have added this event which is visible in the back end but isn’t populating.
  • There appears to be no ticket box for me to select how many available