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Replies for tickets on suppota

Reply to: tickets(373351)

Thank you.

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Reply to: tickets(373635)

Please take a look at when I disabled all plugins and switched the theme:

It seems that the issue is with one of your plugins.

Also check if plugins after WooCommerce have been activated correctly.

Reply to: tickets(373446)

I managed to fix the issue by replacing ux_val=”3a” with ux_val=”3″. Could you check and let me know?

Reply to: tickets(372541)

Thank you for the update, I have loaded the Ticket addon v 2.4.6 to both the live and staging website.

If you want to stock an event you can use the staging, https://deesstaging.wpengine.com/. The specific event that gave us trouble is Mrs. Claus Christmas Breakfast – Tables Available. You can see in the event that 26 tickets were in stock but the per day stock jumped to 0 randomly.

Reply to: tickets(373695)

Hello,

Could you try going to EventON > Appearance > enable Disable Auto eventTop Text Color? After, please let us know if any issues still continue.

Reply to: tickets(373684)

Hello,

Please don’t update the event itself, only 

We are working on the issue. The update will be available very soon.