Replies for tickets on suppota
I think there is no issue in WPML.
Please see the attached picture.
The problem seems to arise only when I use ‘Event Lists: Extended,’ as the shortcode [add_eventon_el lang=”L2″] is not functioning correctly.
However, events are displayed when I use the regular Event Lists shortcode [add_eventon_list lang=”L2″].
But I need (Extended) not the normal one. Therefore, I kindly request that you address and resolve this issue as soon as possible.
Thanks,,,
Thank you Ashen, I’m looking forward to the new release. Are we finished with the staging website?
Mike
Hi we have updated all off our eventon plugins and the above is still an issue.
Any advice would be appreciated
Thanks
Hello, we have updated all the eventon plugins and the above issue has returned. Would you be kind enough to help us resolve this again please.
Thanks
Iain
Hello,
Email templates of Reminder add-on cannot be customized at the moment, I am afraid. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.
Hello,
Please send us wp-admin access to your site as a private message for us to further assist your situation.
Hello,
Please send us wp-admin access to your site as a private message for us to further assist your situation.
I believe that quotes aren’t correct in the shortcode.
Could you make sure that you put double quotes similar to
I also cannot find Edit Page of the homepage. Could you send us a link similar to
https://www.ultimate.ee/wp-admin/post.php?post=125&action=edit
Ashan,
Please take a look at “Symptom No. 2 perhaps related:“.
The same on dev2:
https://dev2.myeventon.com/test-763/
Also please check “Problem Description:“, but I cannot re-create this, so still working on figuring this out.
Hello,
We are sorry for the delay. I was able to confirm “He tries to select other terms or categories, but the selection list does not respond to clicks.”, but cannot re-create “Problem Description:” issue.
Is there a way we can 100% re-create the issue? Because I did some tests and it works fine when I publish events created by using Action User.
The event manager shows the event with the old wrong time/date. The backend however shows the corrected proper new time/date.
Could you try clearing your cache plugin?
The “the selection list does not respond to clicks.” issue. I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.