Reply to: tickets(401990)

Now it looks fine.

How now. On some website it is ok, and broke it is only on some.

You will make some change into new plugin update, or should i use CSS fixation only, if needed?

Thank you.

Reply to: tickets(401132)

Could you install ”Health Check & Troubleshooting” plugin? I want to check the website in Troubleshooting Mode without any other plugins and the default theme.

Reply to: tickets(402606)

Hello,

I believe that you need to renew your license subscription for Event Lists: Ext add-on. Could you check and let me know?

Reply to: tickets(402527)

Ashan,

Please check:

Reply to: 402579

But in our system order ids are different:

#204981

completed

#204043

cancelled

Could you check if both are canceled? Because one is still pending on customer’s side.

Reply to: tickets(402527)

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Reply to: tickets(402527)

The website links that I gave you link to those products I have on the account. One has been cancelled and the other is pending cancellation. I only bring this to your attention to advise that if there is any attempt to charge me, I will challenge it.