Thank you very much for the information!
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Replies for tickets on suppota
Reply to: tickets(401990)
Now it looks fine.
How now. On some website it is ok, and broke it is only on some.
You will make some change into new plugin update, or should i use CSS fixation only, if needed?
Thank you.
Reply to: tickets(401132)
Could you install ”Health Check & Troubleshooting” plugin? I want to check the website in Troubleshooting Mode without any other plugins and the default theme.
Reply to: tickets(402606)
Hello,
I believe that you need to renew your license subscription for Event Lists: Ext add-on. Could you check and let me know?
Reply to: tickets(402527)
Ashan,
Please check:
But in our system order ids are different:
#204981
completed
#204043
cancelled
Could you check if both are canceled? Because one is still pending on customer’s side.
Reply to: tickets(402527)
Thank you for your messages!
I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!
Reply to: tickets(401990)
Please check again. I’ve made changes to the code.
Reply to: tickets(402610)
Reply to: tickets(401990)
Ok, i did.
https://prnt.sc/PMzGbKC01x4u
I am sharing website login with you.
Reply to: tickets(402527)
The website links that I gave you link to those products I have on the account. One has been cancelled and the other is pending cancellation. I only bring this to your attention to advise that if there is any attempt to charge me, I will challenge it.
