Archives: Replies

Another question. We have Custom Meta Fields for our Events. If they are empty in the event configuration, they were not displayed on the Event Card (correct), but in the checkout form (not good). 

I ve been updating and working on the web and finally I have just recovered a backup from last night. Now you can access. 

Thank you very much

Ticket Variations & Options – Single Site is 1.1.16
Dynamic Pricing – Single Site 1.02

Sure, I’ll check the password and resend. 

1. I want to read the changelog for the addon first, but can’t find it. Can you send a link?

2. We don’t use twitter on principal. Why not any other channel for update announcements for addons, like your website or GitHub?

Good afternoon, I am still having issues with the plugin google maps intergration, is there anyhting else I can do to try and get it working?

Ashan,

It seems that ”/events/one-event/{event_id}/{repeat_index}/” doesn’t work with Event Lists shortcode:

http://dev2.myeventon.com/events/one-event/73021/0/

Could you check?

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Hello,

I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

Please also update RSVP Waitlist add-on to 1.1.6.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

/wp-admin page is empty for me.

When I try to login using /wp-login.php I get this error:

Error: las cookies se han bloqueado debido a un resultado inesperado. Para obtener ayuda, por favor, revisa esta documentación o inténtalo en los foros de soporte.

But I’ve tried multiple browsers and it shows the same error.

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header).

You can also add this code to wp-admin > Appearance > Customize > Additional CSS.

.single-ajde_events .comment-reply-title, .single-ajde_events #email-notes, .single-ajde_events .required-field-message  {color: black !important} .single-ajde_events  .comment-form-attachment__file-size-notice {color: black !important} .single-ajde_events  .comment-form-attachment__file-types-notice {color: black !important} .single-ajde_events  .comment-form-attachment__autoembed-links-notice {color: black !important}