Reply to: tickets(402527)

The website links that I gave you link to those products I have on the account. One has been cancelled and the other is pending cancellation. I only bring this to your attention to advise that if there is any attempt to charge me, I will challenge it.

Reply to: tickets(402492)

I just tried it by setting the ”To” email address to ’sladestyle@gmail.com’ and turned off the SMTP. No emails (confirmation or notification) came through. The rsvp was recorded in the backend but not emails. I set the ’To’ back to marketing@brovanture.com and turned the SMTP back on.

You can give it a shot if you like.

Reply to: tickets(401132)

Are you referring to the original issue of this ticket or a different one?

Yes the original issue of course is still not solved…

Reply to: tickets(402492)

And if you still use gmail, but disable SMTP plugin? Could you try it as well? Or can I do such changes to your website?

Reply to: tickets(402573)

Hello,

Could you try updating EventON?

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure ”Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

After the update, please go to EventON > ICS Import > change Fetch & Import Type to Fetch all, Import past & current events. Then try importing it again to see if new events appear.

Reply to: tickets(402539)

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Reply to: tickets(402576)

Hello,

Could you tell us more about your issues? Maybe we can help somehow.

Please also send us Order IDs of your purchases you want to refund.