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Replies for tickets on suppota

Reply to: tickets(371531)

Because the changes above actually maade things worse I have reverted to the original shortcode but I have added a screenshot here of how it looks with the amended shortcode.

Reply to: tickets(371531)

We still have issues, when the event is clicked on  the popup does not work, instead all events become very long with no details.

https://theoldfoundryvenue.co.uk/event/

We have made the following changes:

1.Changed the WP Query Method

2.Added tile_bg_size=”med” to the shortcode

3.Added show_limit=”yes” show_limit_ajax=”yes” event_count=”10″ to the shortcode

4.Turned debug on, for some reason WordPress is not generating a file, so attached is a screenshot of the bug report.

Reply to: tickets(372148)

Hi Artem
Thank you for your reply. I also added to every boder value !important.   Now it works. Thanks again!

Kind Regards,
Oliver

Reply to: tickets(372203)

work on our dev site

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(368880)

Please try customizing the email template itself: https://docs.myeventon.com/documentations/customize-ticket-email-template/

Hi Artem,

We followed the documentation from Eventon about the e-mail template. We copied the file in our child theme, but it seems to be overwritten as our changes are not visible in the output template.

Reply to: tickets(371990)

Great. We have turned both start and end reminders off on our events until Jan so we don’t have to handle all the confused emails from participants.

There is a test event in our calendar that you can look at.