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Also please take a look at this message:

Reply to: 372031

But, again, on dev2 works fine.

Ashan,

I try to test this on customer’s website, but I don’t receive any subscription emails.

Also if you take a look at “Event Subscription” it’s always enabled even after I updated an event multiple times:

https://canardsbastogne.be/stg_a7a5f/wp-admin/post.php?post=44296&action=edit

On dev2 works completely fine.

Hello,

This whole ticket is private from the start.

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

ok.. will see what i can do.

Also take a look at

https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/

Hello,

Works for me and the performance is quite good:

Please follow the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

I’ve read the question wrong, sorry. Now it’s showing 2 after I added hide_mult_occur=”yes” to the second shortcode.

Hello Sieben Acht,

Could you please create a new ticket with included website link?

Hello,

You don’t see it in your Account?

https://www.myeventon.com/my-account/

Which email are you using to login?