Reply to: tickets(371415)

Okay, thankyou, I wasn’t aware that it worked like that. I had thought of using another +1.00 timezone but it clearly isn’t necessary.

 

 

Reply to: tickets(371430)

I think if you set the ticket stock and then save event post the new values get erased.

If you set ticket stock and save changed in the lightbox > then exit page. Values will retain. I know there is an error here. we will get this resolved in the mean time please try exiting page without saving the event post.

Reply to: tickets(371428)

please apply this code fix for the moment. We will issue a proper fix in the next version update. 

code: price_string = price_string.replace( PF.currencySymbol, ”);

Reply to: tickets(370241)

We have gone ahead and refunded for both the orders and the subscription cancelled. We are sorry it did not work out for you this time. 

Reply to: tickets(364800)

Hello Ashan,

we installed the lasted version of the plugins, but still facing the issue that some events are not imported.

We even deleted all events and startet a complete new import. If you check the calendar for December we miss events shown in the screenshot compared to the ical url provided in the first ticket post.

 

could you please investigate further troubleshooting to fix the issue.

Reply to: tickets(371430)

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(371464)

Hello,

I need to check the HTML structure to fix this.

Can you please send us a direct link to where the actual issue is happening?