Archives: Replies

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

I went to EventON > Events Paging > disabled “Stop using eventON single event template for single event pages”.

Also removed the shortcode from Edit Event:

Also added this test link:

Now Event Details are showing as well as Virtual Event details section.

Please check and let me know.

Hello,

we upgraded the licenses. We see they are still not available.

Can you please confirm when new licenses will be available and:

1. RSVP single license expires on 22nd July 2025. Will these months considered as an average on the new license?
2. Same for Events ticket expiring on 11th March 2025.

It would be great to have all expiration on the same day.

Thank you,

Cristiano

I added some css

.evopopclose, .evolbclose {

    position: relative !important;

    }

to your custom css area and it shows now

User: rasmusheise@gmail.com

pass: Balalajka2024!?!

 

 

we will get that error sorted for future eventons.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Hi Artem.

1st. I got used to the black text colour and I still use it.

2nd. There is another problem since updating. The event image on the event card.
You click the image to expand and before there used to be an X or something to close it. Now, I can’t close the image at all. I need to reload the page to be able to navigate again. This is a problem.

What is going on there? Thanks