Archives: Replies

Replies for tickets on suppota

Reply to: tickets(399718)

Hello Joseph, can you please share updated wp-admin access to staging or live site none of those work for me. 

I do see several js errors on your website. If you are able to give us access, we should be able to get these resorted and the map working again.

Reply to: tickets(402112)

Hello Xavier, I see where you were getting that confusion. That message on 

Licenses

was default showing for everyone. Regardless whether they bought eventON or not. (We have fixed it now)

2 Places you can buy eventON main license, Codecanyon or our website. 

Full

If you can not track back codecanyon purchase I’d recommend purchasing from our website as we are planning to move out of codecanyon in the future. 

Let us know if you have any other questions. 

Reply to: tickets(387424)

Please use this code to hide the fields:

.evoau_submission_form .evoau_table .row p.location_city,.evoau_submission_form .evoau_table .row p.location_state,.evoau_submission_form .evoau_table .row p.location_zip,.evoau_submission_form .evoau_table .row p.location_country { display: none !important; }

can you think of a workaround for making fields compulsory?

Unfortunately, not possible at the moment.

Reply to: tickets(402243)

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!