Archives: Replies

Hello,

EventON Lite 2.5.3 is available. Please update it from wp-admin > Plugins.

Please go to

https://www.myeventon.com/my-account/

You’ll be able to find it in Downloads.

Ashan,

They want to refund because of

Reply to: 406039

I’ve offered to move the licenses, but the customer still wants the refund.

Order IDs:

[Replyto/405549]

Thank you for your messages!

I am going to escalate this ticket to our account manager to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Hello,

I enabled ”Apply default timezone to all events” and also set ”Event Timezone” to the correct timezone:

https://tamaraskitchen.com/wp-admin/post.php?post=558706&action=edit

So now it’s working correctly. Please check and let me know.

Hello,

Please disable EventON Lite before enabling the full version. Try and let us know.

Another observation is that the ticket stock level is correct as per all orders.

PAX was 50 tickets, there are 21 available and 29 have been purchased which includes this particular order. However, as mentioned, that order hasn’t issued any tickets/ticket numbers etc.

Just a note – it looks like this order was done via Apple Pay. All other orders were processed via CC and tickets were assigned as expected.

For now I will disable Apple Pay however, I could do with getting these tickets assigned at least 🙂

would have preferred the refund as requested.  But I guess it’s too late now ?

Thanks, I’ve done verify to get a free copy of the latest version: 

I’m in my account and I don’t see where I get the free copy