Archives: Replies

Thank you Markus for that update. 

We have been testing the RSVP new version for changing RSVP status and making sure proper emails are executed and values are saved correctly.

Should be able to get the new version out today 🙂 

You are so welcome 🙂 We should be able to get this out later today if everything else goes smoothly 🙂

Excellent! As artem mentioned if you have any issues please let us know. We try our best to create solid work, but we are humans too 🙂 Wish you all the best with your website! 

And in your browser? You need to manually cleared the browser cache.

Ashan,

Reply to: 369275

The same ticket:

https://helpdesk.ashanjay.com/ticket/issue-with-ticket-reminders/

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Ashan,

RSVP 3.0.1 issue with RSVP 4.7.1. The customer cannot open RSVP Configure.

I havent seen that one on this server yet, but I have on others that carry a firewall product. Please try it again if you can, everything is normal now.

 

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Please update all add-ons to make them work with the latest version of EventON.

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!