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Replies for tickets on suppota

Reply to: tickets(368887)

thank you Artem for some reason Chrome was just suddenly translating pages.

All sorted thanks for the help

Reply to: tickets(369158)

so i have to enter the phone number for the location at each event again and again

is there no way, e.g. event hooks, to have it display in the location box?

in event-location it is already present

Reply to: tickets(367268)

Please disable Troubleshooting Mode.

Could you try increasing Execution Time:

https://thimpress.com/knowledge-base/how-to-increase-maximum-execution-time-for-wordpress-site/

Reply to: tickets(369147)

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

I tried updating events using ICS Import add-on and it updated events correctly.

Reply to: tickets(367268)

Ok, when I work with this mode, everything works well. I was able to change date of this event and it is showing that date on website too. What should I do next?

Reply to: tickets(368593)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(368603)

Could you try applying this patch to the source code?

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2024/10/30210451/Screenshot-2024-10-30-at-9.04.04%E2%80%AFPM.png