Reply to: tickets(405050)

Hi HelpDesk.

I originally purchased EventOn to go with a website built with a theme for RocketTheme. I have reupped almost every year since 2020 I think. I can’t get back in to see my order history. Since RocketTheme has gone out of business, I’m having to switch to a different theme and that theme has a built in calendar so I no longer need EventON for this website.

I tried to submit a ticket and you appeared to have blocked me from interacting with your website which is very frustrating.

Ashan says I wasn’t blocked but you changed your login procedure.

Paid with

PayPal Credit

$245.75

Transaction ID

7LR917792W4045337

Seller info

AshanJay Designs

paypal@ashanjay.com

Invoice ID

AJDE-224067

Order summary

Action User

SKU: EVOAU

$80.00

Calendar Views Bundle

SKU: VIEWBUND

$0.00

Full Cal

SKU: EVOFC

$46.75

Daily View

SKU: EVODV

$42.50

Weekly View

SKU: EVOWV

$42.50

Yearly View

SKU: EVOYV

$34.00

Amount

$245.75

Total

$245.75


Paid with

PayPal Credit

$40.00

Transaction ID

8XN58883HW223382F

Seller info

AshanJay Designs

paypal@ashanjay.com

Invoice ID

AJDE-224070

Order summary

EventON – One Site

Product ID: EVO1

$40.00

Total

$40.00


Paid with

PayPal Credit

$30.00

Transaction ID

0S296352BJ2081337

Seller info

AshanJay Designs

paypal@ashanjay.com

Invoice ID

AJDE-224154

Order summary

CSV Event Importer

SKU: EVOCSV

$30.00

Total

$30.00

Reply to: tickets(406731)

Thank you for your reply.
the option ”Show edit event button for each even” was ”on” but it didn’t show. After a reboot it appears !
So I can close my request
Best regardes
Pascal

Reply to: tickets(406530)

Sorry missed your earlier message. That is fine if you want to comment that part of the script out. Some customers requested us to add click outside > Hide — hence the inclusion of this feature and we can see how some people do not like this. We may implement an option to enable or disable that in the future updates. — for now please comment that code out for your use.

Reply to: tickets(406429)

Hello Taryn, as you can see in your website https://defiancelibrary.org/calendar/ I am able to open the events, are you still running new version or did you revert back?

#2. Can you please share a link to the event with RSVP. because we are not able to replicate this issue on our end. 

Reply to: tickets(406234)

Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.

Reply to: tickets(406686)

Please send us wp-admin access to your site from ”Access Info” box on right side menu, to further assist your situation.