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We are sorry for the delay. Ashan will check this ASAP.

Ashan,

The same on dev2:

https://dev2.myeventon.com/events/ssssss-test/

ß turns into S.

Hello,

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Could you also send us your Order ID or confirm that #197266 is the correct one?

Hello,

Your 5 licenses order should be ready (in our system is says that “#197266 completed”). Could you check and let us know?

Please also note that you can use the add-on while we are working on the issue.

Hello there, Anjali. Much appreciate your patience!

Please add this code change fix for your EventON tickets addon version 2.4.

Code: https://codefile.io/f/K5t4XtVaAl

Ashan,

What I get on customer’s website:

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Hello,

Please go to wp-admin > Events > Event Location > Edit > make sure that Lat/Long values filled in.

Also send us wp-admin access to your site as a private message for us to further assist your situation.

Also make sure that your Google Map API key is created correctly according to this guide:

https://elfsight.com/blog/how-to-get-google-maps-api-key-guide/

By content, I meant Event Card sections on front-end.