Archives: Replies

Hello,

Please contact CodeCanyon about refunding the main plugin.

We don’t advertise that the plugin on CodeCanyon also includes add-ons functionalities. Could you send us a screenshot of where you saw that all features are included?

Does it work faster with disabled Avada theme and it’s plugins?

I enabled WP_DEBUG. Please re-create the issue, so we can check debug.log.

Thank you so much for your reply!

Can you please help me with that? I have no idea what to do.

How can I get the FTP access ?

fixed.

just needed to resave the myeventon>>>settings>>>>event card page

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

Right now we have 1Gb allocated, but we can’t expand the service any further. We have made a revision of the database tables and we have removed all the unnecessary ones (we had tried several plugins and had left a lot of junk). But it still works badly, it takes a long time to change month.

You’re fantastic. Thank you so much!

Hello,

Thank you for your great suggestion, at the moment it is not supported. However please create a new ticket and select Feature Request as category so others can vote on your idea and get it moved into development faster.

Hello,

Please send us wp-admin access to your site as a private message for us to further assist your situation.

You can use the add-on while we are working on the issue without activating it.

You need to apply the patch after every update.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.