Replies for tickets on suppota
I updated the plugin by following “2.2 – Back-end Way“:
https://docs.myeventon.com/documentations/update-eventon/
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!
Hello, it works fine. Thank you so much. Damian
When I check the website in Troubleshoot Mode, it works correctly:
https://biq.dk/wp-admin/site-health.php?tab=troubleshoot
Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!
Hello,
We are working on fixing the autoupdate issue. Please update manually by following:
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
Hello,
Please update EventON as well as Tickets add-on.
To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website > make sure “Delete eventon settings & data when EventON is uninstalled” is Deslected from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!
To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!
Hello,
EventON affects only what goes after https://www.bni.com/the-latest/blog-news, so /events/bni-global-convention-2024-hawaii.
So in order to change your base URL please go to wp-admin > Settings > Permalinks > check Permalinks Structure.
Also can I move the individual events to redirect to the main events page which is https://www.bni.com/global-events once the event is completed
Please go to EventON > Advanced > enable Auto move events to trash when the event date is past. Now use this or similar plugin:
https://wordpress.org/plugins/404-to-homepage/
Hi Team,
https://www.bni.com/the-latest/blog-news/events/bni-global-convention-2024-hawaii
Right now my Individual event link looks like this can I change the link structure to just be like below?
https://www.bni.com/events/bni-global-convention-2024-hawaii
Also can I move the individual events to redirect to the main events page which is https://www.bni.com/global-events once the event is completed
Your quick attention to this will be much appreciated
Thanks in advance
Of course it would work as a single event. The event is fine and if I add it again it will be fine. The problem has to do with it suddenly dropping off of the calendar, it was showing up each time until then. There is no reason that it would do this. Unless there is something like a limit to how many repeats you can have over a period of time. I did notice that there is a max repeats setting in the shortcode generator, I don’t use that setting though. This seems to me to be a bug. I don’t know how to avoid it or fix it. I have many events that repeat, sometimes for a year. Please check the code.
