Replies for tickets on suppota
we are receiving constant update notification. We updated yesterday to 2.1.10 Daily view and today it appears 2.1.11 but no changeling update on your site.
Can you please clarify? Also the issue in other ticket (the most problematic one) has not been solved yet (apparently) and our users cannot change their RSVPs.
I have also had to change the ux_val=’4′ code back to ux_val=’3′
The version 4 is not user friendly, for example if someone has filtered the event to another month but then clicks back it takes you all the way back to this month. For customers this gets annoying as they need to filter again.
Are you able to change the code so if you click the back button it takes you back to the page you were on rather than back to this month?
This problem with calendar load time is causing us a lot of issues so really hoping you can help.
Thanks
Helen
Brilliant, that has worked perfectly thank you!
Admin: https://biq.dk/wp-admin
User: udvikling+support@itoperators.dk
Pass: 5XSX!vR*MX&gi3kj5LR10q@1
It’s a live site, so please dont mess up 😉
Calendar here: https://biq.dk/events-kalender/
And without cache use https://biq.dk/events-kalender/?nowprocket
Hello,
Thank you very much for your help!
Everything’s fine after your procedure!
For our benefit, could you explain the procedure you have put in place to repair our problem?
Thank you once again !
OK. I will update. Glad it fixes it.. again. But the issue is event times issues keep arising. You fix them, they come back. You fix them, they come back.
Also, when are you going to fix the problem that EventOn is no longer updating automatically? And what about Add Ons? I have never used any other plugin or software that takes so much effort on the end user (me/us) to simply update the app we pay for. You guys need to find a better way. I shouldn’t have to go to website 1 to update the app itself, then have to go to website 2 to update add ons, one by one mind you, many times being required to reactivate the plugin and get the serial each time.
Our organization is on the verge of not renewing add on subscriptions coming up in a few months and finding another app or service, we are spending a crazy amount of time reaching out for support for issues keep arising and these nonstop time consuming updates.
Do better.
It seems that it’s working now with disabled autoptimize:
Ah, sorry. Please go to EventON > EventCard > open Designer and save > now save EventON Settings.
Hello,
We don’t have any access to your purchases/licenses on CodeCanyon. Please contact CodeCanyon about this issue.
Hello,
Please go to EventON > EventTop > remove “Event date block” > uncheck “EventTop Main Day block fields”.