Archives: Replies

Do you know any info about their server? CPU, RAM and so on?

Please try following

https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/

Also try increasing memory limit:

https://docs.myeventon.com/documentations/increasing-wordpress-memory-limit/

Please try this shortcode instead:

[add_eventon_dv show_et_ft_img=”yes” ux_val=”4a”]

Hello,

Please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

.evocard_main_image,.evocard_main_image span { pointer-events: none !important; } p.evo_card_organizer_more { display: none !important; }

Please also try following

https://docs.myeventon.com/documentations/why-my-site-and-eventon-page-loading-slow/

And going to EventON > Advanced > try a different Select event calendar WP Query method?

The login info worked perfectly. Can we enable EventON to check for issues?

Also when you enable EventON, does your website completely breaks or simply slows down?

Could you try following the instructions in this documentation to activate debug in your site to see any PHP errors recorded that can provide insight on to whats going on. Please reply with a link to debug.log file. If you are not able to do this please send us FTP access to your site so we can do this for you.

It seems that this is part of the developing process for autoupdate update. Please stay on the working for you version until the new update is fully developed.

If you have any issues with the currently installed version, please update.

Perfect! If you have any further questions or concerns please create a new ticket.

Please send us wp-admin access to your site as a private message for us to further assist your situation.