Reply to: tickets(406497)

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Reply to: tickets(399934)

Hello,

In the latest version of Tickets and Bookings there is the functionality you need:

Please check and let me know.

Reply to: tickets(404267)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(403910)

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

Reply to: tickets(399934)

Hi Just to add to this. at the moment this plugin is no use to my business as it doesn’t have the ability to filter by block time like in view attendees. Will this feature be available?

Reply to: tickets(406446)

Hello,

I have adjusted the EventTop Design fields as recommended. However, I used the specific tags I need, and the structure is currently set up as follows:

  • First block: Event Image
  • Second block: Event Date Block
  • Third block: Title, Event Time, Location, and Excerpt

At the moment, only the title and excerpt are displaying correctly. The date, time, and location are not showing on the card.

Could you please help me understand why these fields are not appearing and how to properly display them?

Thank you in advance for your support.