Archives: Replies

Go to EventON Language and then go to ActionUser fields > Ticket Fields.

Regarding some of your responses, followup questions in bold below:

2. Please take a look at https://docs.myeventon.com/documentations/how-to-add-additional-fields-at-checkout/

• Question: How do we make the field required?

Kindlu update to the latest versionof tickets addon 2.5.6 — this will fix the tickets showing in ActionUser event manager. We removed the QR codes in there, there is no need for that as customer will show those QR codes at the gates. This section will show attendee information for that event. Changelog – 

Changelog Event Tickets

I logged in to our Envato / Code Canyon account and it says we have not purchased anything from there. Your suggestion does not work.

The email our account is under is communications@imaginecm.org. It was originally created under amyj@imaginecm.org. We renewed our subscription from invoice #44887 and order #223868. We upgraded from a single site to 2-5 sites from order #225563 on April 3, 2026.

Again, the problem that we address is that the downloadable zip file is not the EventOn Full version, but only the Add-on. The developer needs the full version, which we paid for.

Please provide this to us ASAP, this is slowing down a major project.

Disabling helped, thank you

I upgraded to 8.5 and it is still giving the same problems

This fixed it!  Thank you for your help again!

We are sorry for the delay! Our dev will reply ASAP.

We are sorry for the delay! Account manager will reply ASAP.