Archives: Replies

Hello,

EventON 5.0.8 only supports PHP starting from 8.2+. Could you upgrade?

Hello,

Could you go to and click ”Verify Codecanyon Purchase” to get a free copy of the latest version:

https://www.myeventon.com/full/

I believe that it should be something like this:

$event_pmv[’start’][0] and $event_pmv[’end’][0]

Similar to the guide.

Just make sure that quotes are the same as here:

https://docs.myeventon.com/documentations/add-additional-event-data-json-output/

Please note that we provide only limited support for PHP customizations.

Hello,

And if you try setting Feature image display style to Fit entire image resized to min height, the image is also cropped?

On our test site:

Could you check and let me know?

Ashan,

Please check

https://dev2.myeventon.com/events/assigned-test/

I added Alt Text, but it doesn’t appear:

Hello,

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

You can find FTP access (with password) in Access Information.

Ashan,

Do you see this kind of issue on customer’s website:

Reply to: 406242

I cannot re-create the issue. They layout is loading for me without issues.

Thank you for your messages!

I am going to escalate this ticket to development to help in here. Please allow us some time to address this, and we truly appreciate your patience. Thank you for being a valued EventON customer!

Additionally, if your site has any IP blocking or security restrictions in place, kindly disable them temporarily to facilitate our support process.

Ashan,

Can we add the functionality to hide these two numbers:

https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2026/04/07010532/site-scaled.png

You can also add HTML tags around both of them, so I can help customers to hide them with CSS code.