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Replies for tickets on suppota

Reply to: tickets(364566)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(364565)

it is possible- however the easiest way is to add an admin css plugin which allows you to add custom css to the admin dashboard and we could provide css to simply “display none” those things you don’t want

Reply to: tickets(364567)

when I go to also, when I go to the event calendar directly on mobile phone

tapping on an event will NOT open the event description

Reply to: tickets(364520)

the issue is with the timezone

your calendar is set to samoa which is -11

that event is set to 0 

so the event appears 11 hours before it should

see video

Reply to: tickets(364495)

dirk@rtvslos.nl is a gmail account.
dirk@dbpromotie.nl is not a gmail account

I do receive an email when I have posted the event, but as an administrator I do not receive a confirmation email that something has been posted

Mvg Dirk

Reply to: tickets(363533)

I just installed the latest variations and tickets addon in your website. The sales insight is loading correctly with this new version.

Reply to: tickets(364520)

ok i did that, however although it now shows only one instance, it is in the wrong month. instead of it being in the October month, at the beginning of the month ( it is supposed to be the 1st and 2nd of October), it shows up in the September month, at the very end of that month.

Reply to: tickets(360349)

what distance are you covering?

All of USA or just a state- whats the conditions and then we can think of a possible solution