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Thanks. When is ASAP? Do you have an indication? And are my other open tickets also answered? We want to continue with our website.

Perfect! Please keep us updated.

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

If you have a moment, we would greatly appreciate if you could kindly leave us a review at Codecanyon. By going to your account > Downloads. We are very grateful for your kind review!

This made a huge difference, thank you so much!
The load time went down to 1 second which is perfect.

Hi. That’s perfect thanks.

 

Ok, I will have a look. I’d like to thank you for your support so far.

Yes |I did use another emailaddress, because I used another mailaddress for the supportticket. This supportaccount of mine was very old. In that time I bought years ago your Eventon-plugin in Envato an there I used another mailaddress which was connected to your support. Now I ordered for the first time an addon in your own account and use my business emailaddress, that’s why :-).

I created another ticket, because your terms and conditions said: open a “Refund Request” support ticket.

So, the order is:

Order #195092 (September 5, 2024)

Thanks for your time.

I’ll alert Ashan to this as only he can reset from multiple accounts

if you are updating eventon core then thats purchased on codecanyon https://codecanyon.net/item/eventon-wordpress-event-calendar-plugin/1211017?ref=ashanjay
so log into that and go to downloads and that should have the latest eventon

only the addons are on myeventon.com

so are you update the core plugin or one of the addons?