Reply to: tickets(363626)

Thanks! That’s fixed it, however we’ve now lost the calendar on the homepage through the upgrade – are you able to help? It’s this page – https://delapreabbey.org/

Reply to: tickets(363713)

Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

Reply to: tickets(363713)

Ashan,

The error:

[05-Sep-2024 10:12:27 UTC] PHP Fatal error:  Uncaught Error: Call to a member function set_prop() on null in /home/1321306.cloudwaysapps.com/ycqkjbrqjx/public_html/wp-content/plugins/eventon-seats/includes/class-event_seats.php:417

Stack trace:

#0 /home/1321306.cloudwaysapps.com/ycqkjbrqjx/public_html/wp-content/plugins/eventon-seats/includes/admin/class-seat-map-editor.php(82): EVOST_Seats->save_seat_map_data()

#1 /home/1321306.cloudwaysapps.com/ycqkjbrqjx/public_html/wp-includes/class-wp-hook.php(324): EVOST_Seat_Map_Editor->save_uploaded_map_data()

#2 /home/1321306.cloudwaysapps.com/ycqkjbrqjx/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()

#3 /home/1321306.cloudwaysapps.com/ycqkjbrqjx/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()

#4 /home/1321306.cloudwaysapps.com/ycqkjbrqjx/public_html/wp-admin/admin-ajax.php(192): do_action()

#5 {main}

  thrown in /home/1321306.cloudwaysapps.com/ycqkjbrqjx/public_html/wp-content/plugins/eventon-seats/includes/class-event_seats.php on line 417

The same on dev2.

Download the json map from this event:

https://ticket.satirikotheatro.com/wp-admin/post.php?post=1184&action=edit

Reply to: tickets(363679)

Please send us wp-admin access to your site as a private message for us to further assist your situation.

Reply to: tickets(363801)

Hello,

Please go to EventON > EventCard > change Feature image display style and also try changing Minimal height for featured image (value in pixels).

Reply to: tickets(363704)

How do you install it? By extracting the archive to the server or using Plugins > Add New Plugin?

Reply to: tickets(363709)

Hello,

We are using custom code

 

add_action( ‘woocommerce_thankyou’, ‘custom_woocommerce_auto_complete_order’ );

function custom_woocommerce_auto_complete_order( $order_id ) {
if ( ! $order_id ) {
return;
}

$order = wc_get_order( $order_id );
$order->update_status( ‘completed’ );
}

https://olamimanhattan.org/wp-admin/post.php?post=93667&action=edit