How long it will take because I have to lunch event
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Reply to: tickets(363626)
Thanks! That’s fixed it, however we’ve now lost the calendar on the homepage through the upgrade – are you able to help? It’s this page – https://delapreabbey.org/
Reply to: tickets(363713)
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Reply to: tickets(363713)
Ashan,
The error:
[05-Sep-2024 10:12:27 UTC] PHP Fatal error: Uncaught Error: Call to a member function set_prop() on null in /home/1321306.cloudwaysapps.com/ycqkjbrqjx/public_html/wp-content/plugins/eventon-seats/includes/class-event_seats.php:417
Stack trace:
#0 /home/1321306.cloudwaysapps.com/ycqkjbrqjx/public_html/wp-content/plugins/eventon-seats/includes/admin/class-seat-map-editor.php(82): EVOST_Seats->save_seat_map_data()
#1 /home/1321306.cloudwaysapps.com/ycqkjbrqjx/public_html/wp-includes/class-wp-hook.php(324): EVOST_Seat_Map_Editor->save_uploaded_map_data()
#2 /home/1321306.cloudwaysapps.com/ycqkjbrqjx/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
#3 /home/1321306.cloudwaysapps.com/ycqkjbrqjx/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#4 /home/1321306.cloudwaysapps.com/ycqkjbrqjx/public_html/wp-admin/admin-ajax.php(192): do_action()
#5 {main}
thrown in /home/1321306.cloudwaysapps.com/ycqkjbrqjx/public_html/wp-content/plugins/eventon-seats/includes/class-event_seats.php on line 417
The same on dev2.
Download the json map from this event:
https://ticket.satirikotheatro.com/wp-admin/post.php?post=1184&action=edit
Reply to: tickets(363679)
Please send us wp-admin access to your site as a private message for us to further assist your situation.
Reply to: tickets(363801)
Hello,
Please go to EventON > EventCard > change Feature image display style and also try changing Minimal height for featured image (value in pixels).
Reply to: tickets(363704)
How do you install it? By extracting the archive to the server or using Plugins > Add New Plugin?
Reply to: tickets(363709)
Hello,
We are using custom code
add_action( ‘woocommerce_thankyou’, ‘custom_woocommerce_auto_complete_order’ );
function custom_woocommerce_auto_complete_order( $order_id ) {
if ( ! $order_id ) {
return;
}
$order = wc_get_order( $order_id );
$order->update_status( ‘completed’ );
}
https://olamimanhattan.org/wp-admin/post.php?post=93667&action=edit
Reply to: tickets(363493)
Perfect! If you have any further questions or concerns please create a new ticket.
Reply to: tickets(363704)

hi there
I have tried this and I get a fatal error please see attached.